I applied in-person. The process took 2 days. I interviewed at The Emirates Group (Bordeaux, Aquitaine) in Feb 2015
Interview
It was pretty efficient. You go to a specified location where they hold the open day and there will be many people there looking to be hired too. They tell you all about the company then they tell you in advance what criteria will be necessary and if you don't match them then you will not be considered. Then you hand in your CV and they'll indicate who they've chosen for the next round of interviews. The next step involves an English test wherein I think you need 80 or 90 percent. Then from there again they'll eliminate those who fail. Then after that you'll have group role playing scenarios to see how you'd fit in with a team and what type of personality you bring to a team. After them they'll choose who they want to do the final interview.
Interview questions [1]
Question 1
Can you give me an example of how you were culture sensitive when dealing with a customer and how you handled it?
I applied online. I interviewed at The Emirates Group (Dubai)
Interview
They hold big interview days; which start with a presentation about Emirates and the job role, then they go through the entry requirements which is usually followed by a break where people usually leave if they don't fit. We are given numbered name label stickers when we come back and have to stand up to introduce ourselves as well as giving an answer on a question (which on my interview day was 'Which celebrity would you most like to see/serve on a flight?'). After everyone has stood up and introduced themselves, we go to break again, after which the interview day leader calls out the numbers of those continuing with the process (because some people are cut and sent home). There is then a group task which you are given to solve, and then give a group presentation about - followed by another break, after which more people are cut again. Then whoever is left at this stage has to be weighed and measured (height), as well as complete an english literacy test, to make further cuts before the actual interview stage. Then if you make it to the end, you have a twenty minute in-person/online interview (I think its meant to be in person but my interviewer had to leave early, so she handed over half to be completed by a colleague in Dubai over videocall). The interview is standard about 20 minutes and quite friendly
Interview questions [1]
Question 1
Describe a time you delivered excellent customer service.
I applied in-person. The process took 1 day. I interviewed at The Emirates Group (Dubai)
Interview
1.Introduce myself in front of everyone (only name, nationality, and service experiences + my favorite destination)
2.Team discussion + Team Presentation in front of everyone.
3.Final Interview
After two or three days, I got a call from the company. But another applicant got a call after two weeks.
Interview questions [1]
Question 1
1. Describe the best service that you provide your customer.
2. Describe the most challenging time at work.
2.What is your best quality?
The interview takes place in several stages over two days. The first stage is a presentation of the company, followed by questions. Then there are group activities and individual face-to-face interviews. They also check your height. The next day there is another individual interview with a medical check.