Phone interview is a rehash of your online questions. Group interview questions are related to the videos. They are not hard. It's more an observation of how you work with others. Be optimistic, happy and smile. Be considerate of the other interviewees. The most important thing is that you be what is called a 1 equals 3 employee. They only hire "great" employees so be that guy. If you are not detail oriented, you will not like this job. Overall, the people are nice and smart. It isn't your typical retail environment.