I applied online. The process took 2 weeks. I interviewed at The Body Shop (Melbourne) in Nov 2018
Interview
Group interview about 15people. Asks questions about us such as introduction, why we applied and etc. Also, we were asked to pair up with another participant for the role play.
Interview questions [1]
Question 1
Introduce yourself, do a role play as if you are assisting a customer
I applied online. I interviewed at The Body Shop in Sep 2019
Interview
Group interview where around 10 of us went into the store and did activities such as making a poster about customer service and trying to 'sell' an item of our choice.
Interview questions [1]
Question 1
What are the key skills required to provide good customer service?
I applied online. I interviewed at The Body Shop (Brisbane) in Nov 2017
Interview
It was a group interview and was somewhat disorganised. Applicants were divided into teams to work on different questions of relevance to working for The Body Shop. We were given The Body Shop gift boxes and asked to fill them with stock and then explain the reasons for our selection. We were given ample opportunity to familiarise ourselves with new Christmas stock. It was a group interview with approximately 16 applicants and ran for a little over two hours.
Interview questions [1]
Question 1
They asked us to explain their campaign for that Christmas and the charitable aims behind it.