I applied through other source. I interviewed at Target (New York, NY) in Aug 2022
Interview
Easy interview a few questions. Very kind interviewer. A few questions about how you would handle situations. Past work experience with other retailers. They also asked questions about your availability and flexibility.
One phone round with recruiter and one behavioral interview. Behavioral round asked situationals and your customer service experience. They gave you example questions to prep for, so as long as you’re ready to answer all, it should be fine.
Interview questions [1]
Question 1
Tell me about a time you dealt with an upset customer?
Impersonal and time-intensive interview process
Review
I interviewed for a project manager role in contingent workforce. I invested about five hours across multiple rounds. Despite reaching late stages, I received only an automated rejection email. There was no feedback or direct communication, which felt cold after the significant time invested.
For an organization of Target’s scale, I expected a more personal and thoughtful conclusion, especially after progressing so far. Time is valuable for both parties, and a simple personal follow-up would have made a difference.
Advice to Management
If candidates are making a significant time investment, provide personal feedback or direct closure. Even brief personalized responses will improve the candidate experience.
Interview questions [1]
Question 1
Very situational-based questions that were practical in nature to the role.