Overall, quite a positive experience.
Stage 1: Screening interview with recruiter. Was asked simple questions about my experiences, why I'm interested in looking to apply, salary expectations, etc.
Stage 2: Interview with Customer Success Director and Customer Success Team Manager. Asked many questions on conflict management, experiences with customers, strengths and weaknesses, time management, etc.
Stage 3: Case study presentation. I was given a situation about a global customer, and asked to present on what I would do to engage all of the customers in different regions.