I applied online. The process took 2 weeks. I interviewed at TTEC (New York, NY) in Jul 2014
Interview
3 telephone interviews. One was with a recruiter, one with overly enthusiastic team member and the other was a technical interview. After the technical interview recruiter will call you and let you know if you passed the test. It was a good practice test for next technical interview with another much larger company. Larger similar companies seem to have a more encompassing set of questions (conceptual instead of just Cisco book recitals). Could tell interviewer was overworked. All answers regarding boss and team seemed evasive and political.
Interview questions [1]
Question 1
All questions directly out of Cisco books. No questions about what is on resume.