The process took 1 week. I interviewed at TTEC in Feb 2008
Interview
Our Bilingual Customer Service Representatives work in our inbound Call Center (no sales, no telemarketing, no collections - just customer service). MoneyGram is a international money transfer company which is responsible for moving money around the world. As a Customer Service Representative you will answer customers questions such as How much does it cost to wire money or Where is my nearest location to pick up a money transfer. We have over 500 Customer Service Representatives that work in our call center (In Lakewood, CO near Hampton & Wadsworth) and speak over 20 different languages to help customers from around the world.
Interview questions [1]
Question 1
Our Bilingual Customer Service Representatives work in our inbound Call Center (no sales, no telemarketing, no collections - just customer service). MoneyGram is a international money transfer company which is responsible for moving money around the world. As a Customer Service Representative you will answer customers questions such as How much does it cost to wire money or Where is my nearest location to pick up a money transfer. We have over 500 Customer Service Representatives that work in our call center (In Lakewood, CO near Hampton & Wadsworth) and speak over 20 different languages to help customers from around the world.
I applied online. The process took 2 weeks. I interviewed at TTEC in Oct 2009
Interview
applied online,did a phone interview, then pc checks n some other numeric tests online.got call back to attend onlline session.didnt get offered d job then but was called bck later n invited to another interview.nailed that,did background check, training n started work.process was a bit long but ok i guess considering that it was all over the phone and online.
Interview questions [1]
Question 1
what do u envisage would be your obstacle to performing your job
I applied online. The process took 2 days. I interviewed at TTEC in Feb 2010
Interview
To be totally honest if I had interviewed me for a call center job I wouldn't have hired me. It was not my finest hour. I was so sure that I had tanked every aspect of the hire process with the exception of I can put out a mean resume. I was nervous so I rambled and stumbled on my words. And yet I was offered a job on the spot. I have heard that I will absolutely hate working in that environment and my response is that I would hate homelessness more and in this economy I will work for whoever pays the lowest wage legally possible for as long as they will pay me said lowest wage or until I find a job in the field that I have my degree in.... in the meantime I will have my rent paid.
Interview questions [1]
Question 1
Describe a situation where you saw something being done incorrectly and you corrected it.