I applied online. I interviewed at TTEC (Columbia, MD) in Oct 2020
Interview
Very easy and straightforward
Interview person was very nice and personable and not a lot of questions but very straightforward
Put in my application, was contacted via email and then by phone
I applied in-person. The process took 3 days. I interviewed at TTEC (Pasay, Pasay) in Aug 2015
Interview
Very quick interview process with Telstra. Online exam, initial interview, phone simulation, then final interview. After passing the interview process, I was asked to take medical exam the next day. On the following day was the job offer and orientation.
I applied online. The process took 2 weeks. I interviewed at TTEC (Phoenix, AZ) in Jul 2014
Interview
To be hired as a quality assurance specialist you first must excell as a tier 1 and tier 2 customer service representative. I did a lot of research among the team leads in my location about how to prepare for the interview process which made things easier for me. I also did a mock interview with one of my team leads to ease my nerves. I practiced doing evaluations alongside some of the team leads during free time and studied the quality assurance matrix. All of this helped with the interview process.