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      TTEC

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      Work At Home Telephone Customer Service Representative Interview

      Oct 14, 2016
      Anonymous Interview Candidate
      Miami, FL
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at TTEC (Miami, FL) in Oct 2016

      Interview

      Extremely disorganized. I completed the online application from a job board. Someone emailed me for an interview 3 hours later and setup on an online conference. Unfortunately I wasn't glued to my computer and didn't see the email until after the time the interview had been scheduled. I emailed back that I was sorry I missed the appointment. The next communication I got was an email that second since my interview went great, they are inviting me to take the online assessment. Remember I never did the interview. I took the online assessment and then was emailed for a second interview (although I never had a first one). The day of the interview I got another email asking me to schedule an interview. I emailed back that is is already scheduled for later that day. Somehow it was lost, so they rescheduled me for the next day again. So the next day comes and 30 minutes before the interview someone calls me and states that I need to go to the clients website and be familiar with their products before the interview (which is in 30 minutes). I was never told what company it was or anything about the product or that I would be interviewing with the client. She gave me the link to the client company. As soon as she hung up ANOTHER person from Teletech called me one minute later with the same message that I was supposed to know the client product. I informed her that I just hung up with someone who told me that. This completely confused the second person. So 30 minutes later I get an email for a zoom room to interview with the client. On the spot I find out it is a group interview ON CAMERA.. No one told me this and I wasn't prepared to be on video. Remember, I never even had a first interview with Teletech. The whole process has been nonstop keystone cops style confusion.

      Interview questions [1]

      Question 1

      Tell me about yourself
      Answer question
      9

      Other Work At Home Telephone Customer Service Representative Interview Reviews for TTEC

      Work At Home Telephone Customer Service Representative Interview

      Apr 8, 2020
      Anonymous employee
      Las Vegas, NV
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at TTEC (Las Vegas, NV) in Apr 2020

      Interview

      I Applied Next 2 Days Ago And Got Offer Today. The Offer Was On A Zoom App (No Webcam Required). Pretty Easy Process If You Can Maintain The Hours. I Was Offered $15 Dollars An Hour And Paid Training With The Same Pay. Im Due To Start New Week. So I Suppose We Will See How This Goes

      Interview questions [1]

      Question 1

      Would You Be Available To Work Anytime Between Hours Of 6Am And 11pm
      Answer question
      19

      Work At Home Telephone Customer Service Representative Interview

      Jan 8, 2018
      Anonymous employee
      Laguna, NM
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at TTEC (Laguna, NM) in Jan 2018

      Interview

      It was a group interview completed through Zoom. Only information given about the job was the pay and training attendance requirements. If you agree to the work schedule which includes working Saturdays you continue with the interview. We were told we would get an offer call on the next few weeks. I interviewed today and will be looking out for an offer call.

      Interview questions [2]

      Question 1

      Why do you believe you are qualified for this position?
      Answer question

      Question 2

      If we contacted your last employer what would they say about you?
      Answer question
      8

      Work At Home Telephone Customer Service Representative Interview

      Sep 24, 2017
      Anonymous employee
      Parkersburg, WV
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TTEC (Parkersburg, WV) in Aug 2017

      Interview

      I applied online and was emailed links to do my assessments. One assessment with lots of questions about yourself and other links for System Assessment and System Readiness. After passing those assessments, I was sent a link with a list of headsets that will work with the teletech system, and after buying a set, I had my Audio Assessment. After that, it was about 2 and a half weeks and I got an email for a job offer that consisted of a group call with about 48 other people and we were all told what the job was about and the different shifts available. I accepted a shift and was sent a post interview job offer, which I accepted and now I am waiting for my training to start. Very easy process all the way through

      Interview questions [1]

      Question 1

      Will you be accept one of this shifts
      1 Answer