I applied online. The process took 4 weeks. I interviewed at TTEC (Houston, TX)
Interview
Interview consisted of a group zoom call and a presentation of the company. Afterwards they gave a brief 5-10 minute interview for those who stayed on the call asking about their prior experience in customer service.
Interview questions [1]
Question 1
Do you have previous customer service experience? How long?
I applied online. I interviewed at TTEC (Tempe, AZ) in Jan 2022
Interview
Easy interview questions. They avoid the reality of job. They consistently dance around benefits and bonus potential. Simple questions about how you handle angry people. That was the tipoff. Should have saw the writing on the wall.
I applied online. The process took 3 weeks. I interviewed at TTEC (Londres, Inglaterra) in Apr 2023
Interview
Asked questions on past experiences and role play a customer service role, interviewer was nice and response swift. I got the role. You have to pay attention to details and be tech literate
Interview questions [1]
Question 1
Why do you like customer service? Software you have used before? Computer parts?