The interview process was the same with other BPOs. You get an email or phone invitation to go to their site. Then you will do an online assessment about your personality and customer service skills. If you pass then you'll proceed to the next step which is the actual interview.
I applied online. I interviewed at TTEC (Ciudad de México)
Interview
Fueron varios procesos, preguntas rapidas, entrevista en ingles, escenarios y como resolverlos. En general muy amables y dan seguimiento a lo largo del proceso. Es importante practicar velocidad en el teclado
I applied online. The process took 3 days. I interviewed at TTEC (New York, NY) in Mar 2024
Interview
Zoom interview. There were about 25 other people interviewing for the position. Everyone joins the meeting and the talent aquisition specialist goes over what TTEC is all about. Then you are broken into separate break rooms with you, an interviewer and another candidate. The interviewer takes turns asking you and the other candidate about six questions.
Interview questions [2]
Question 1
What motivates you during the day to day tasks at work?