I applied online. The process took 1 week. I interviewed at TTEC (Springfield, MO) in Sep 2012
Interview
There is a computerized simulation of customer service rep work with test questions, and simple tests of typing and communications skills, then a one-on-one interview that included standard questions about sales skills, etc.
Interview questions [1]
Question 1
The interviewer took out his cell phone, put it on the desk and told me to sell it to him. I got the impression that this was not a standard part of the interview.
I applied in-person. The process took 4 days. I interviewed at TTEC (León, Guanajuato) in Mar 2012
Interview
If you attend directly to Teletech, you'll have to fill your application in a PC. Depending on the position you're considered for you will be asked to call from a phone to a recorded test were you will have to answer some open ended questions. After that you will be asked to complete some test to measure your overall intelligence, and last, you will e asked to complete a simulation of a customer calling in. The interview was pretty standard.
Interview questions [1]
Question 1
The open ended questions were easy but difficult at the same time. They will ask you things like "Who's the most important person in your life and why" This type of question is designed this way so they can measure your english skills and while the question itself is easy you might find it difficult to answer because you don't really know what to say.