TTEC Customer Setvice Representative interview questions

starts with a phone call which moves to a interview which moves to a group panel interview asking the same question to each person and then moves forward to you getting another interview or email to as to when training would start and get your welcome packet

My interview was a group interview at a job fair. They told us we will be working with the HCSC client which is blue cross blue shield, and we all got hired on the spot.