I applied online. The process took 3 weeks. I interviewed at TTEC (Houston, TX) in Apr 2023
Interview
group interview, 9-10 ppl , process took under 45min. informed decision would be made by end of day, received offer letter 20 min later. Only con is no start date at the moment
Interview questions [1]
Question 1
how many years in csr, call center, wfh? name a time when you went above and beyond at your job? what did you like best about your last job?
I applied online. I interviewed at TTEC (Toronto, ON) in Apr 2023
Interview
Lengthy Assessments followed by a scheduled group interview you would have to wait 30+ days for. If you're successful after the interview, you would have to complete a verbal and ISP test. Note* They are highly discriminatory when it comes to the English-only roles so you would be refused especially in Canada if you don't have an American Accent. TTEC does not value diversity or Inclusivity.
I applied online. The process took 4 weeks. I interviewed at TTEC (Houston, TX)
Interview
Interview consisted of a group zoom call and a presentation of the company. Afterwards they gave a brief 5-10 minute interview for those who stayed on the call asking about their prior experience in customer service.
Interview questions [1]
Question 1
Do you have previous customer service experience? How long?