I applied online. The process took 3 weeks. I interviewed at TTEC (Londres, Inglaterra) in Apr 2023
Interview
Asked questions on past experiences and role play a customer service role, interviewer was nice and response swift. I got the role. You have to pay attention to details and be tech literate
Interview questions [1]
Question 1
Why do you like customer service? Software you have used before? Computer parts?
Zoom group interview, super easy they do most of the talking and at the end they ask everyone 3 questions , you will know at the interview if you got the job or not
Interview questions [1]
Question 1
Do you have any call center experience Tell me about a time you had to deal with an angry customer and how you handled it What skills did you learn in your previous roll that makes you a good fit for the company
Quick and easy. Will have typing test. Not high stress at all. Come prepared with a smile and well dressed and you will most likely get the job. Nothing hard about the interview.