I applied online. I interviewed at TTEC (Bakersfield, CA) in May 2023
Interview
The interview process consists of a virtual hiring event followed by a phone interview. The virtual hiring event is pretty straightforward. You're on Zoom with various other prospective job candidates and they mostly discuss what is expected of us and what the company does. Afterward, they'll ask people individually why they are a good fit for the job. If you make it to the phone interview it is quite long but straightforward.
Interview questions [1]
Question 1
Describe a scenario where you've had to provide customer service to an uncooperative, irate customer. How did you handle the situation?
I applied online. The process took 1 day. I interviewed at TTEC (Ciudad de México) in Feb 2020
Interview
Es un buen lugar para ir aunque no tengas experiencia pero te vas a tardar años en las pruebas y te van a dar el proyecto que quieran, son muy legales en lo que te dan de bonos y demás aguinaldo pero son horarios pesados
Interview questions [1]
Question 1
Te preguntan sobre tu nivel de inglés y te hacen pruebas de inglés escrito y hablado o no pasas
I applied online. The process took 5 days. I interviewed at TTEC (Albuquerque, NM) in Jul 2023
Interview
I put in for a customer service job that clearly stated it was available for people in my area, had interview set up then got a cancellation notice, they sited my location for rejection of my application.