TTEC Custimer Service Representative interview questions

Initial contact made pretty quickly -- the day after filling out the application, I believe. There was a pre-employment test, to check customer service skills, phone skills, math, and basic computer navigation. A successful test led to a brief interview, and an offer was made that day. I was given a copy of the written job offer, which had information about when my training class would start.

Matchpoint Exam, Initial Interview, Computer Exam, Call Simulation Exam and Final Interview