I applied through other source. The process took 1 day. I interviewed at TTEC in Mar 2008
Interview
call center testing on computer for basic computer skills. No need to type fast. instant pass fail followed by recruiter asking a few basic questions to see if you are customer service oriented, describe the job, give pay rate and benefit info. A major portion of the weeding out happens as people stop here and say no thank you. For those that continue, some still fail the drug test Now hired others drop out in the training room, where what you need to know overwhelms many. Then in the first days and weeks on the job more decide to drop out even after getting through training.
Interview questions [1]
Question 1
Tell me about an experience when you had to deal with an angry customer, and how you turned them around.
I applied online. The process took 2 days. I interviewed at TTEC in Aug 2010
Interview
Basically we were in a group interviewing chat session with 40 people. They basically said if you don't like anything you are hearing just drop off the call. I think throughout the call about 15 people dropped off and didn't stick through. I don't know maybe it was the 8.50 /hr or the have to work all weekends or the seasonal part that got them. But I hung on like a good soldier, I'm going to see how the end is going to be. Hoping it's all its cracked up to be.
Interview questions [1]
Question 1
Did you have a pc with windows xp or vista? Yes or No