TTEC Customer Service Representative interview questions

It was a 2-part interview. First part was with 2 members of Talent Aquisation with basic interview questions. They also gave a scenario of the types of calls that postion takes and ask how you would handle it. They also give you an online assessment. Second part of the interview was a group interview with a Team Lead to go more into the types of calls the position takes and the importance of customer service.

Easy and fast. The recruiters are helpful and approachable. Phone call interview, online assessment, typing assessment and mock call. Everything is easy process. All in one day hiring process. No need to wait long.