TP Sales Associate interview questions

sales taking calls from customers on a variety of products. After training and gaining knowledge about the product I can answer the customer's concerns. They call you and review your resume and see if there is a fit if you have done similar job before

Lengthy. Process designed for roles with much more skill required - did not fit the role applied for. Far too many ‘how would you react to’ scenarios and bizarrely they were not customer scenarios, but rather referring to colleagues. I’m assuming to limit risk but makes me suspicious of internal behaviour.