I applied through an employee referral. I interviewed at TP (Gurgaon, Uttar Pradesh) in Jun 2023
Interview
Interview was done through phone call. It was easy and smooth. Asked answerable questions, not tough. The interviewer was friendly. I was nervous at first but the words came out naturally after 1-2 questions as they were basic questions.
Interview questions [1]
Question 1
- tell me something about yourself - why did you choose customer service - describe your last weekend in a minute - asked me if I like travelling and if so to describe my last trip
I applied online. I interviewed at TP (Ciudad Quezon, ) in Jan 2026
Interview
The interview process was smooth and fast. It will just take within a day for you to get hired. I highly recommend to all applicants who wants to work in the BPO industry. The next day will be your pre medical examination and your job offer.
There is No technical Questions. Most of the questions are situation based Questions and some common Questions. Difficulty level is easy. For this role mainly Focus on your communication skills.
I applied in-person. I interviewed at TP (Calcuta)
Interview
1st and 2nd Round. They both have a long idle waiting time. I came at 11pm, 1st round was at around 2-2:30pm and then nd round was 6pm. They announced the result around 7-7:30pm.
Obviously there were a lot of people so it does take time, Though it felt like I did a full office hour for even before getting started.
Interview questions [1]
Question 1
Personal Question,
What I know about CSA
Comfortable with Night Shift or not.
My location, if not nearby 25km of office able to relocate or not.