TD Customer Service Representative (CSR) interview questions

Strengths and weaknesses

1) What drives you the most? Achievement, recognition, money? 2) Tell us about a time when you did not get sth that you deserved. 3) How did you help team building in your previous experience? 4) Tell us how you handled a difficult customer. 5) Would you have tough conversation with a client? 6) Tell us about a time when you had conflict between team members and how you solved it. 7) Tell us about a time when you went extra mile that was not your job responsibility.