TD interview questions

The person in charge of the position called me to see if I was still interested in the position. I told her I was, and we arranged for a day for me to come in and talk with her and show her some of my work. I went in for the interview. I checked in at the reception. The woman came to greet me shortly after. We walked to the room where she thought she was going to interview me only to find that it was not available. For the next 5 minutes she had to hunt around for a free room. She finally decided to interview me in the staff lounge. She explained the position to me. Then she posed some hypothetical questions to me (What would you do if someone came to you with this issue). Then I showed her my work. She offered a lot of positive feedback and was very kind throughout the process. She told me she would make her decision within the next 5 days. 3 weeks later she called and left a voice mail on my cell phone. She basically said that she hired someone else for the position "so this marks the end of our journey together." It was a very weird and unprofessional rejection message. It definitely makes me think twice about the kind of people they hire.

The interview experience was average. All the questions are expected. Questions include: 1. what does customer service mean to you? 2. why you choose TD bank? 3. tell me a time when you had a difficult customer