Applied online via job board.
then interviewed with Operations Manager, After a successful interview I was sent an online Questionnaire/Evaluation, Final Interview with Branch Manager & HR. After submitting background check with the Police
Interview questions [1]
Question 1
Tell me a time you were dealt with a stubborn client and how did you deal with him/her?
It was pretty good. The manager was very nice and I shared a lot about myself. It was a very nice conversation and it was good to talk with the branch manager.
Interview questions [1]
Question 1
How would you multitask in a stressful environment?
I applied through college or university. The process took 3 weeks. I interviewed at TD (Calgary, AB) in Dec 2023
Interview
Most of the questions were behavioral questions. They asked about a few scenarios from my previous roles that were all related to customer service experience. Overall it was a smooth process.
Interview questions [1]
Question 1
Tell me about yourself.
Tell me about a time when you had to deal with an angry customer and what actions you took.