TD Customer Service (CSR) interview questions

Zoom call Very straightforward with a variety of questions An easy going interview, as long as you’re prepared then it should go smoothly It lasted about 12 minutes At the end of the interview, they required that I submit my reference letters and after that, a decision will be made

group interview: 1. self introduction 2. 3 people per group - role play and present to the rest of the big group (1 as the customer, 1 as the staff, 1 for the narration) 3. behavioural questions