I applied through a recruiter. The process took 3 weeks. I interviewed at TD (Toronto, ON) in Feb 2013
Interview
Did not apply for the position but a lady from HR called and had a phone interview with me. Referred me to a branch had a 30 minute interview with the Manager of Customer Service, had a second interview with the branch manager two weeks later.
Interview questions [1]
Question 1
tell me a time where you have experienced excellent customer service
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
The process was not complex and the interviewer was friendly. The time schedule for the interview was respected and the lady did not drag it with more questions.
I was stress at the beginning but my interviewer asked me to be relax and confident. It helped me alot
