I applied online. The process took 1 day. I interviewed at TD (Mahwah, NJ) in Feb 2017
Interview
I received a call from a recruiter first and was screened. A face to face meeting was then set with Management. I met with multiple managers in a conference room. Standard Interview questions based off your experience. Overall a good interview
Interview questions [1]
Question 1
How do you build trust with clients and co workers.
I applied online. The process took 5 days. I interviewed at TD (Toronto, ON) in Sep 2021
Interview
1st round online assessment. Behavior questions.
2nd round 30mins telephone conversation with recruitment partner. Share customer service experience.
3rd round virtual meeting with 2 managers. More questions on customer service experience. One Manger test language skills.
Interview questions [1]
Question 1
Please share one of your hardest customer service experience
Asked behavioural question like what would you do if question that centre primarily on how you react to situations .
Questions on describing customer service in your ow words and what do you think is the most important thing customers value in customer service
Interview questions [1]
Question 1
Tell me about a time you had to think outside the box in a previous job experience
