I applied online. The process took 4 weeks. I interviewed at TD in Dec 2014
Interview
Online application and fill out the survey of approx 100 questions, than phone interview than in person with two hiring managers. Questions are sale based and situational, prefer sale work background
I applied online. The process took 3 weeks. I interviewed at TD (Vancouver, BC) in Jan 2018
Interview
Ask lots of behavioral questions, nice to have csr experience but not necessary. As long as you show willingness to learn and grow with the company, there is a good chance you will be chosen
I applied through an employee referral. The process took 2 weeks. I interviewed at TD (Washington, DC) in Feb 2015
Interview
Talk about Sales scenarios that you had in the past. Make sure you have situations that can cover a lot of their questions. Also, customer service scenarios and situation.
Interview questions [1]
Question 1
Tell me about a time you had an angry customers, how did you handle the situation and whats the outcome?