TD Customer Service Representative CSR interview questions

There was a three-step process: Questionnaire, Video interview, In-person Interview. The interviewer depends on how you got hired. I was hired through a district trainee program and branch liked me and decided to hire me. Or you can go to the branch itself and ask to do an interview there and they will send you a questionnaire. If you pass that, you'll get the job.

People Manager and Customer Service Manager was there for interview. Asked questions about service experiences. How you dealt with customers and handle with conflicts. Interview last minutes. Gave a reply within three days.