I applied online. The process took 2 weeks. I interviewed at TD
Interview
Called to set up an interview with both of the Managers of Customer Service.
Interview itself was very casual and friendly. Mainly based on situational/behavioural questions
Interview questions [1]
Question 1
1. Name a time when you had to make an exception that was out of your normal role
I applied through an employee referral. The process took 4 weeks. I interviewed at TD (New York, NY)
Interview
Meet HR and then meet store manager. Easy interview process as long as you walk in with confidence and prepared. Questions are just based on why you would like to work for the company and what do you know about the company.
I applied online. The process took 3 weeks. I interviewed at TD (Vancouver, BC) in Jul 2013
Interview
Saw an opening for the CSR position and submitted an application online. Was contacted shortly (within a week) through a phone call to schedule an interview. The interview took place three weeks after the phone call. It was a panel interview including the branch manager, and the customer service managers. They try to challenge any scenarios you provide.
Interview questions [1]
Question 1
What suggestions would you make to your previous employer to improve the customer service at his/her company and why