I applied online. The process took 2 weeks. I interviewed at TD (Montreal, QC) in Feb 2016
Interview
Applied online. Got a link to a survey about a week later. Basic questions about your traits. A few behavioral questions. A few days later, I was contacted by a recruiter for a phone interview. About 15-20 minutes long.
Interview questions [1]
Question 1
Describe a time when you were able to sell something to somebody when they had no interest initially.
I applied through an employee referral. The process took 3 weeks. I interviewed at TD (Surrey, BC) in Mar 2016
Interview
The whole process took about 3 weeks from first interview to offer of employment. I had a quick initial interview with two managers before completing a standard behavioural assessment online. I was contacted a week later for a longer interview with the same managers to clarify some answers from the assessment, along with some standard sales and customer service questions.
Situational questions like: Have you dealt with very demanding clients / conflict between colleagues / conflict between colleagues and clients? How did you handle them?
I applied online. The process took 3 weeks. I interviewed at TD (Toronto, ON) in Feb 2016
Interview
I applied online and then I was emailed an online assessment which had around 200-300questions. later they invited me for an online video interview which involved recording yourself and answer few questions. once I cleared that I was invited for a telephone round which involved an interview with the Hr manager. Lastly was the panel interview
Interview questions [1]
Question 1
Basic customer service behavioural questions. How would you deal with an angry customer?
How did you handle a situation in crisis?