TD Customer Service CSR interview questions

The interview was very awkward for me. I ended up interviewing in multiple locations because I was not a great fit for most of the locations. I guess I wasn't hitting the right cords for my interviewers. Luckily I was picked up at one of the regional headquarters, and was pretty good at the job. The questions are you run of the mill questions about selling and retaining customer loyalty. Just make up what you think someone in your position would do.

It was a lengthy process, although I did get hired during the 2008-2009 recession. Applied in October 2008, initial phone interview and computer test in January 2009, in person interview in February 2009, training in May 2009 and placement in June 2009. Interviewer was very pleasant, standard behavioural style interview.