TD CSR interview questions

Applied online, did a long survey asking your personality looking for your flaw in that maybe, then a couple days later you will have either one on one or group interview depending on the hiring season. one on one is straightforward, you meet the manger of the branch, and will have a one hour interview talking about all the details about your competencies. Group interview is just another screening process, taking a place before the final interview.

asked alot of situational sales questions about up-selling products and providing information to customers. discussions about ethics and theft, as well as questions about conflict resolution between clients and employees. they also asked me my flexibility as the organization was frontiering 7 day banking.