I applied online. The process took 4 weeks. I interviewed at TD (Burlington, ON) in Jun 2010
Interview
I was contact for a phone interview after I posted my resume on the TD website. This was followed by a 1 on 1 interview with a recruiter who then said that at that point they normally say that they will let you know but luckily I was offered the job on the spot.
Interview questions [1]
Question 1
There were mainly behavioural questions relating to previous customer service situations. The interviewer wanted to know how I'd handled difficult customers or situations in the past.