- The first step was a phone call with a talent recruiter which lasted for almost 20 minutes.
- They sent me a link to do an online evaluation.
- The last step was to go to an interview in-person with hiring manager.
I applied online. The process took 2 weeks. I interviewed at TD (Edmonton, AB) in Dec 2022
Interview
On the first day I sent in my resume, I received an invitation to schedule a phone interview, I was worried that the phone interview would not be clear, so I tried to look for help from colleagues on Glassdoor, and the next day the interview seemed to go well, the interviewer was nice and relaxed, just like chatting
I applied through other source. The process took 2 months. I interviewed at TD in Sep 2023
Interview
contacted by the Hr via email to reschedule a video interview. The interview is about 45 mins, HR will confirm with your personal info including your legal name, location, availability, working status. Then there will 5-7 behaviour questions.
Interview questions [1]
Question 1
tell me about your self? why TD? what does customer service mean to you? tell me about a time when you go beyond the customers' expectations? what's short-term and long-term goal?