I applied through an employee referral. I interviewed at TD
Interview
Basic scenario questions and online testing. The managers interview you together and ask you situational questions about your previous jobs. Know your value and mention how you'd go above and beyond for customers with examples.
I applied online. The process took 4 weeks. I interviewed at TD
Interview
Pre-screening interview over the phone , they usually ask behavioral questions , your past experience
If selected then they will call you for second interview
Second step 1:1 interview in person goes about 1 hour
Interview questions [1]
Question 1
Behavioral questions, tell us about your situation where you dealt with difficult customer? how you handles? what you learned?
I applied online. The process took 2 months. I interviewed at TD
Interview
It was a telephonic interview and then an in person interview. Questions were typical ones as mentioned on glassdoor. They usually test your customer service skills, sales and past experience.
Interview questions [1]
Question 1
1. Tell me about yourself. 2. Tell me about a time when you exceeded customer expectations in terms of service. 3. Where do you see yourself in 5 years. 4. What are your strengths.