I got my first call from the local HR office the morning after submitting my resume. We scheduled the first in-person interview that week. It was a one-on-one with the HR manager for the region, essentially just low-level qualifying questions (i.e. making sure I knew exactly what the job was). About two hours after that interview the Branch Manager from the location in question gave me a call to set up the next in-person interview. It was a panel interview with the Manager, Asst. Manager, and Supervisor. However, the managers have a lot of leighway on this part of the process and it differs store to store. Next, I had a phone interview with the Financial Services Manager for the region, mainly covering job-specifics and making sure I was up to the challenge.