Easy. They explain about the job. Show a chart with the shifts youll be expected to work and ask how you feeel about it.
Ask you about previous customer experience and for some examples of good customer service. Ask how you might respond in certain scanarios.
Interview questions [1]
Question 1
Give an example of when you have had to deal with a difficult customer and how you resolved the issue
I applied online. The process took 1 day. I interviewed at Swissport
Interview
Easy.
Submit your resume online.
They call you to arrange an interview.
The interview was held at the airport.
About 15 min interview.
They asked basic interview questions.
Your strength, weakness, customer service etc.
Only one interview with a supervisor.
They called the next day.
The whole process took less than one week,
I applied online. The process took 2 weeks. I interviewed at Swissport (Boston, MA) in Nov 2018
Interview
Interview is basically about your availability and attendance. Your extra language is an asset. Since airport job is fast pace they are always looking to hire people. Background check and drug test is mandatory for this job.