I applied online. I interviewed at Swissport (New York, NY) in Oct 2023
Interview
The interviewer was quick and thorough.They were also professional and easy to talk to. The interview was held at the airport terminal for the airline company assigned. Parking was difficult and I had to pay for that.
Easy ..straight forward and STAR method questions .. be prepared for talking about yourself skills and qualifications ..
they gonna give you feedback within 2/3 weeks .
Keep updated your cv and bussiness attire is always important.
Very easy and quick. Comfortable and group interview no one on one, which make it very less daunting. The makers were very supportive and approachable.
Allowed us to choose between domestic terminal and international which is great gives you variety in learning .
Interview questions [1]
Question 1
Where have you worked previously in customer service
I interviewed at Swissport (Manchester, Inglaterra)
Interview
It was a Comfortable and professional environment, starting with a presentation then a one on one, this was relaxed and straightforward.
Questions asked about good and bad customer service experiences, also asked to give an example of how you handled a difficult situation.