The process was quite quick. I was interviewed in a group, the very next day of the Phone interview. Moreover, they announced the results in 2 days which was great. They asked bout the overall experience and basic behavioural customer service related questions.
I applied online. I interviewed at Startek (Toronto, ON)
Interview
Phone and online interview asking about who I am, my experience. They also wanted to know if I have the necessary home office and things like that to work from home.
I applied online. The process took 1 week. I interviewed at Startek (Kuala Lumpur) in Jul 2020
Interview
I interviewed in Korean and also in English. But her English accent was very hard to understand. They also have role-play interviews. It was easy and needed some English. But now they say hiring isn't happening right away.
Interview questions [1]
Question 1
introduce yourself
what do you think about customer service