I applied online. The process took 1 day. I interviewed at Startek (Lynchburg, VA) in Sep 2014
Interview
Basic interview questions relating to prior experience in related fields and ability to interact with customers. The company focuses a lot on your ability to relate and empathize with irate customers, as well as your ability to maintain under pressure. This only makes sense, seeing as the role is in customer service
Interview questions [1]
Question 1
What is a time in which you've dealt with an irate customer at a prior job, and how did you handle it?