Startek Customer Service Representative interview questions

(For Freshers) Tell me about yourself ? What is empathy and sympathy ? Your short term and long term goals. What do you know about E-Commerce? Questions regarding some e-comm companies like : Flipkart, Amazon, Snapdeal etc Maybe some questions about Uber, Ola, Rapido.. (For Experienced) They will ask about your past experience? Why you left the previous job? Don't they just ask simple questions in the interview. Maybe they just stop after asking you about yourself because they just watch your communication skills, your confidence, voice and accent.

Expected Salary Describe yourself Was asked to sell something over the phone