Very straightforward process, phone interview and then invite for a skype interview. I declined the skype interview as in the end I didn't think the company was the right fit.
Interview questions [1]
Question 1
Describe a negative/difficult customer service experience.
I applied online. I interviewed at SoulCycle (New York, NY)
Interview
I received an email and was asked to provide a 10 minute time slot that I was available. After I answered the email, she confirmed with me the time she would call me the next day.
I applied in-person. The process took 2 months. I interviewed at SoulCycle (New York, NY) in Nov 2016
Interview
I submitted my resume to the studio email. It took two months to hear back about any open positions because they were full at the time. I scheduled an interview a few days after they emailed me. The interview was short and sweet. I heard back the next Monday.
Interview questions [1]
Question 1
What makes you a team player, What is unique about you, Why SoulCycle?