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      SoulCycle

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      IT Associate Interview

      Oct 24, 2015
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at SoulCycle

      Interview

      I applied online for a different position and was contacted about the IT associate position due to my experience. I agreed to the interview and was passed to another recruiter, who set up a phone interview for me. She said she wanted to bring me in for an interview and sample class but I never heard anything else. I reached out, still no answer.

      Interview questions [1]

      Question 1

      They were mostly interested in my availability and had only a few questions about my background.
      Answer question
      avatar
      SoulCycle response
      10y
      Thank you so much for providing us with your feedback on our interview process. We appreciate your interest in working at SoulCycle as well as the time you took to apply for a job with us. Our recruiting team strives to create relationships with candidates and help find them roles where they will be the most successful at the company based on their interests and previous experience. We were searching to put your application towards a role that would fit best with your background and where you might have the most potential for impact and growth down the road Internal growth and success is something we value greatly at SoulCycle since we always try to hire for longevity. But your feedback on our process is so important to us because we are always working to improve and get better. We certainly did not intend for you to feel as if you were being passed over for a specific role and sincerely apologize. We did not want for this to be a negative experience for you and we thank you so much for telling us and giving us a chance to explain and learn from this for the future. Our intention for the initial phone interview is to learn a bit about you and then communicate our intentions and expectations. We also like to be transparent and outline our interview process to candidates because it can be extensive at times. Additionally, we are incredibly sorry for the lack of communication following your initial interview. Communication is a part of our core values and we want our recruiters to ensure follow up is always being prioritized. This is something we are going to get on top of ASAP. We are so sorry that your experience was not reflective of our culture. We are so very grateful for your time, interest and feedback so we can improve this experience going forward.

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