I applied in-person. I interviewed at Sephora (Toronto, ON) in Oct 2012
Interview
The interview was held during the holiday season, so a lot applicants had to go through a group interview.
Usually two staff members are present, someone from HR and Lead/Specialist.
The first question is usually the typical "typical tell me about you and why do you want to work here"
Interview questions [1]
Question 1
The standard retail customer service questions, with scenario and role playing questions.