I applied online. The process took 6 weeks. I interviewed at Sephora (Jacksonville, FL) in May 2015
Interview
I applied online in beginning of April, I received a call Mid- May to come in for an interview, prior to I did a lot of research ( What to wear, make up, interview tips etc) I met with the lead skin care specialist and another member of management they were extremely friendly, asked the usual interview questions
Interview questions [1]
Question 1
What products would you recommend for a client looking for a skin care routine?
I applied online. The process took 4 weeks. I interviewed at Sephora (Toronto, ON) in Apr 2014
Interview
The interview process was quite lengthy. I applied online, and then got an email for an upcoming Job fair. So I went to the job fair, and they had all the candidates names, which had a least 400 people that applied. At the job fair, we did two interviews. One short one with an employee and the second was a group interview which took about an hour with one of the store managers. After that, I didn't hear from them for a while. Until they contacted me for another interview to do a cash demo. They just tested how i would be in cash behind the counter with a customer. I recommend being calm, patient and to the point and always smile with them. Ask them questions if they found everything they wanted, and if their shopping experience was good. Let them know the amount of BI points they have, show them their perks, and throw a sample in the bag for them, and in the end I stress letting them know about the survey on the receipt. It was two scenarios, one was buying, and the other scenario was a rushed return. Again, with the return, let them know about the survey. And the last interview was with the head of directors, who was super friendly. And they call you back within the week.
Interview questions [1]
Question 1
Why Sephora?
What is your dream job?
How long do you plan to work with Sephora?
Where do you see yourself within the company in the future?
What is your favourite Sephora item and why?
What is the most valuable quality a workplace environment has?
What is the most important quality that you see in your supervisor?
Briefly describe your previous retail job experience, and name a time where you over came an obstacle.
I applied online. The process took 4 weeks. I interviewed at Sephora (Arcadia, CA) in May 2015
Interview
Interview process consisted of group interview, one-on-one interview, and demo. If you made it after the group interview, you would get a phone call. If you did not, you would receive an email thanking you.
Interview questions [1]
Question 1
What would your best friend change about you? Describe a time that this trait didn't work out for you.
A client dropped a bottle of perfume they just bought and it broke. Would you exchange the perfume for the client?
Why Sephora?
Demo consisted of pretending to ring at the register.