I applied online. The process took 2 weeks. I interviewed at Sephora (Pasadena, CA) in Oct 2014
Interview
I got a phone call from an Assistant Manager who did a short phone interview with me. She asked basic questions about my interests in the company, industry, and position. She also asked about my skills and experience, and how they pertain to the position. I was then called in for a group interview with the Store Director and/or Assistant Manager. The interview was a little more in-depth regarding interests with the company and beauty industry. Once hired, group orientation was 3 days and then we trained on the floor.
I applied online. The process took 2 weeks. I interviewed at Sephora (Seattle, WA) in May 2015
Interview
I went through the same 3-step interview process: Group, personality/demo, meet with top manager.
This location was so unorganized, I can see why they are the lowest earning store in my area. They coordinated interviews with me to meet with a specific manager, and I ended up being pawned off to different assistant managers for each process. I was extended an offer for the second interview, and was told that they needed to consult with their superiors before I could start.
On the day I was supposed to have my offer finalized, they called me in for a last minute "informal meeting" with the specific manager who flaked out on all previous meetings. And then I guess they forgot about the original offer I was extended.
Interview questions [1]
Question 1
What does professionalism mean to you? Why are you interested in working for Sephora?
I applied online. The process took 4 weeks. I interviewed at Sephora in Jul 2015
Interview
I applied online. After a week I called to speak to someone in hiring in regards to an application I submitted(this happened about 4x so be prepared and know who to ask for and when).
The first interview- was a group interview. There were 2 other girls & myself. We sat in the malls food court and responded to questions in no particular order. ( it's very important to be confident for this part). I have like zero notable work experience, my competition was an English teacher of 10+ yrs, who had been selling Avon on the side & a recent cosmetology grad, who had been working as a freelance mua. Both applicants appeared to be far more experienced in customer service, make-up application and sales, but I guess the interviewer loved my mcDonalds horror stories and the fact that I didn't try too hard to laugh at corny jokes or force myself to be engaging.
To my surprise almost a week later I received a call to have a 2nd interview with a manager from the color dept. The sephora hiring process is very long and very drawn out...😩😩😩
The 2nd interview was brief. Mostly just a repeat of the first interview but with a different person and it's one-on-one. This interview was way more comfortable, the interviewer was very pleasant and expressed how she really like me but I was told that a third and final interview would need to be setup before u could become an official "cast member".
So to be continued...
Interview questions [1]
Question 1
Q: What is a company or brand that excels in customer service and why?
Q:A former boss that you liked/dislike and why?
Q: Your favorite sephora brand/products?
Q: Name a core value that you find important to a company and explain.