The process took 3 weeks. I interviewed at Sephora
Interview
As an internal hire, I was interviewed by my Beauty Manager. Roughly a day later, I was called to set up an interview with the General Manager. The Beauty Manager asks questions to make sure you would be a good leader. The General Manager makes sure you can represent the store and work well with the store. I then interviewed with the Field Manager of Sephora. She made sure I was able to lead and what my expectations where. A day later I was asked to interview with the Area Education Manager. This interview process was about leadership and coaching styles.
Interview questions [1]
Question 1
Describe a time where you had to manage a group of people for a project in a timeframe where the outcome of the project was important.
I applied online. I interviewed at Sephora (McAllen, TX) in Oct 2014
Interview
It was overwhelming since it was 12 of us at once. Everyone was copying each others responses and at one point everyone wanted to answer at once. Managers were asking the obvious "what if" questions.
Interview questions [1]
Question 1
What do you do if a customer breaks a bottle of perfume after purchasing it?
I applied in-person. I interviewed at Sephora (Philadelphia, PA) in May 2016
Interview
It was a group interview. Try to talk about the positive things in your retail or beauty experience. If describing problem solve situations, talk about how you turned it around.
Interview questions [1]
Question 1
Describe a time you had an issue with a customer, how did you resolve it?