I applied online. The process took 4 days. I interviewed at Sephora (Raleigh, NC) in Nov 2017
Interview
It was a group interview, we ( all 14 of us lol) all went to the back room and sat in a semi-circle and answered about 3-4 questions. All of the ones are pretty similar to the ones I've seen posted. the interview took about two hours because there were so many of us, but it was probably the best interview I've ever been invited to! The interviewer, Elana, was so sweet and you can tell she really loves her job. I haven't heard anything back yet, the interview was 2 days ago.
Interview questions [1]
Question 1
Give one instance where you provided outstanding customer service to a difficult customer and/or one instance where you received not so great customer service.
Interviewed with the store director and then did a phone interview with a manager in the Orlando store. Typical interview questions. I got a call a day later that I was hired.
Interview questions [1]
Question 1
It's been so long I don't really recall. One I remember for sure was "what was is your greatest weakness." I hate that question and have no idea how I answered it. lol!
I applied online. The process took 1 week. I interviewed at Sephora (Columbia, MD) in Nov 2015
Interview
Telephone calls, in-person group interview; After the seasonal position was over there was another interview process that was an in-person interview with a panel of 3 interviewees. The interview was in a back office room so was a small and personal space.
Interview questions [1]
Question 1
Name a time you had to face a difficult decision (such as in customer service) and how did you deal with it?