Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
I applied in-person. The process took 3 weeks. I interviewed at Sephora (Atlanta, GA) in Jul 2015
Interview
The interview process at Sephora was a delight! The entire process from interview to hire took about 3 weeks total. My first interview was very casual and consisted of me talking about my retail experience. The ladies I interviewed with really vibes well with me and invited me back for s second interview. This interview was with the store director, and he explained what the store was looking for in its applicants. He gave me a brief overview of what life would be like as a Sephora employee, and asked me questions about my plans with the company. I was invited back for a third interview and this one was a makeup demo interview where I did a smoky eye. Overall very easy process
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.